Reviews

Shirley, Swansea
5.0

20.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I really enjoyed my stay at the Ashley hotel - Thanks Anita - you made me feel very welcome and for taking time and interest to chat to me - it's the human touch which makes all the difference. I would recommend, all staff I met were friendly & helpful. The location is very central and there is a 24 hour desk - so always someone available. This was reassuring to me as a lone traveller. The hotel was clean and functional and full of charm. Thanks to you all for making my stay so enjoyable.

Anne, Tartu
5.0

02.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The administration staff is super friendly and very welcoming. A heart warming experience. Thank you!

Lynette, Latrobe
5.0

02.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Breakfast was an experience in itself .Great service and amazing choice catering to everybody's dietary requirements.👏

Anthony, Dungarvan
4.6

10.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

It was a good experience - a quaint-like experience in a modern city - a familial feel to it. Warm reception and great breakfast service. Make sure fruit bowls and juices are topped up regularly!

Matthew, Llanon
4.6

26.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Overall, we were delighted with the Ashley Hotel. The staff, without exception, were most charming, friendly and helpful, dealing efficiently and quickly with any problems we encountered, like finding us a garage nearby when we suffered a puncture, and recommending restaurants, and finding us parking accommodation. The hotel is extremely well run, everything works, like hot water, shower and heating. Our double room was rather small, but beautifully quiet. The lighting over the bed is rudimentary, not allowing for either person in the bed to have his/her own light on separately while the other one sleeps. The bed was comfortable. Everything was perfectly clean. Breakfast was served quickly and to a reasonably late hour of 10 am. The bacon was very good. The hotel is very conveniently situated for the city's amenities. We would happily recommend The Ashley.